PRIVACY POLICY

THE MORNING STAR MINISTRIES LTD trading as TMS Ministries

Effective date: 9 October 2026
Website: https://www.tmsminis.com

1. Introduction

THE MORNING STAR MINISTRIES LTD, trading as TMS Ministries ("TMS Ministries", "we", "us" or "our"), respects your privacy and aims to handle personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, purchase a product, enrol in a course, register for an event, book a session, subscribe to our mailing list or contact us.

We aim to comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 where applicable, as well as other relevant privacy laws.

2. Who We Are

Legal company name: THE MORNING STAR MINISTRIES LTD
Trading name: TMS Ministries
Company registration number: 170505449
Registered office: 128 City Road, London, EC1V 2NX, United Kingdom
Privacy contact: info@tmsminis.com
Telephone: +27 84 373 8275

For privacy questions or requests concerning your personal information, contact us using the details above.

3. Personal Information We Collect

Depending on how you use our website and services, we may collect the following categories of information.

Identity and contact information

• Name and surname.

• Email address and telephone number.

• Billing and delivery addresses.

• Information provided when contacting us.

Order and transaction information

• Products and services purchased.

• Order numbers, transaction amounts and payment status.

• Delivery and fulfilment details.

• Refund and customer-support records.

Course, event and booking information

• Course registrations and access records.

• Event registrations and attendance information.

• Appointment and booking details.

• Communications needed to provide a purchased service.

Account and technical information

• Account and login information managed by our website or course providers.

• Device, browser and website-use information where collected.

• Cookie preferences and related technical information where applicable.

Marketing information

• Newsletter subscriptions.

• Communication preferences.

• Records of consent, where applicable, and requests to unsubscribe.

Please avoid sending sensitive personal information unless it is necessary for a specific service and appropriate arrangements are in place to process it lawfully.

4. How We Collect Information

We may collect information directly when you:

• Place an order or submit checkout information.

• Subscribe to our newsletter or mailing list.

• Register for an event or course.

• Book a one-to-one session.

• Contact us by email, telephone or a website form.

We may also receive relevant information from providers involved in payment processing, website hosting, booking administration, course delivery, email communications and order fulfilment.

5. How and Why We Use Personal Information

We may use personal information to:

Process orders and payments. Confirm purchases, process transactions, arrange deliveries, issue refunds and maintain transaction records.

Deliver products and services. Provide digital downloads, course access, event registrations and appointment bookings.

Communicate with customers. Send order confirmations, booking information, delivery updates and responses to enquiries.

Operate and protect our website. Maintain website functionality, troubleshoot technical issues and protect against fraud or unauthorised activity.

Administer our business. Maintain appropriate financial and operational records and comply with applicable legal obligations.

Send marketing communications. Send newsletters and promotional messages where we have the required consent or another lawful basis permitted by applicable law.

Improve our services. Review customer feedback and service performance where appropriate.

We will not use personal information for purposes incompatible with the purposes described in this policy without an appropriate legal basis and any notices required by law.

6. Our Lawful Bases for Processing

Where the UK GDPR applies, we rely on the lawful basis appropriate to the particular processing activity.

Contract: Processing necessary to fulfil a purchase, deliver a product, provide a course or administer a booking.

Legal obligation: Processing required to comply with applicable accounting, tax, consumer protection or other legal requirements.

Legitimate interests: Processing reasonably necessary to administer our business, respond to enquiries, protect website security, prevent fraud or maintain appropriate business records, provided your rights and interests do not override those interests.

Consent: Processing based on your consent where required, including certain marketing activities and non-essential cookies or tracking technologies.

Where processing is based on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

7. Payments and Third-Party Providers

Where enabled, our website uses Stripe to process payments.

Payment information may be processed by Stripe and its relevant service providers in accordance with their applicable terms, privacy information and security arrangements.

We may also use third-party providers for:

• Website hosting and online checkout.

• Course delivery and digital downloads.

• Appointment and event bookings.

• Email newsletters and customer communications.

• Technical support and website administration.

Depending on the provider and the service, information may be processed on our behalf or by the provider under its own legal responsibilities.

Provider identification to be completed: The actual website platform, hosting provider, course platform, booking service and mailing-list provider must be identified before publication.

We do not sell customers' personal information to third parties.

8. International Data Transfers

THE MORNING STAR MINISTRIES LTD is registered in the United Kingdom, and TMS Ministries has South African operational arrangements. Depending on the services used, personal information may be stored or accessed in the United Kingdom, South Africa or other countries.

Where the UK GDPR applies and a transfer is subject to its international-transfer rules, we will use an appropriate lawful transfer mechanism where required. Depending on the circumstances, this may include:

• An applicable UK adequacy regulation or decision.

• The UK International Data Transfer Agreement.

• The UK Addendum to the EU Standard Contractual Clauses.

• Another lawful transfer mechanism available under applicable law.

The appropriate mechanism depends on the destination country, recipient, processing arrangements and applicable legal requirements.

You may contact info@tmsminis.com to request further information about relevant transfer safeguards, subject to applicable legal restrictions.

Before publication: Verify the countries in which your actual payment, hosting, course, booking and mailing-list providers store or access information. Confirm and document any required transfer safeguards.

9. Data Retention

We retain personal information for no longer than reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing services, resolving disputes and meeting legal obligations.

Different categories of information may require different retention periods. For example, transaction records may need to be retained to satisfy applicable accounting and tax requirements.

Marketing information may be retained while a subscription remains active or until it is no longer required, subject to applicable law.

When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to any legal obligation to retain it.

Retention schedule to be completed: Specific retention periods for orders, accounting records, course accounts, bookings, mailing lists and customer-support communications should be established and documented.

10. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential functionality, checkout security, session management and customer preferences.

If analytics, advertising or other non-essential tracking technologies are used, we will provide the required notices and obtain consent where applicable law requires it.

You may also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

Cookie review to be completed: Identify the cookies and tracking technologies actually used on the website and configure an appropriate consent mechanism where required.

11. Your Privacy Rights

Where the UK GDPR applies, you may have the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request erasure in circumstances provided by law.

• Request restriction of certain processing.

• Object to processing based on legitimate interests in applicable circumstances.

• Object to direct marketing.

• Request portability of certain information where the legal requirements apply.

• Withdraw consent where processing relies on consent.

• Lodge a complaint with the relevant data protection supervisory authority.

These rights are subject to applicable legal conditions and exceptions.

To exercise a right, contact info@tmsminis.com. We may need to verify your identity before responding and will respond within the period required by applicable law.

Where the UK GDPR applies, you can obtain information about complaints through the UK Information Commissioner's Office at https://ico.org.uk/.

12. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

No method of electronic transmission or storage can be guaranteed to be completely secure. We will handle personal information in accordance with applicable legal obligations and take appropriate steps in the event of a personal data incident.

13. Children's Privacy

Our website is not intended to collect children's personal information unnecessarily.

Where a course, event or service is intended for children or involves child participants, appropriate registration, consent and safeguarding arrangements must be implemented as required by applicable law.

Parents or guardians with privacy questions concerning a child's information may contact us.

14. Third-Party Websites

Our website may link to third-party services, including Amazon, course platforms and booking providers.

Some TMS Ministries books are available through Amazon. If you purchase a book directly from Amazon, the information collected and processed through that transaction is also subject to Amazon's applicable policies and arrangements.

We are not responsible for the independent privacy practices of third-party websites. Please review their privacy notices when using their services.

15. Changes to This Policy

We may update this Privacy Policy when our services, providers or legal obligations change.

The current version will be published on our website with its effective date.

16. Contact Us

For privacy questions, data requests or complaints, contact:

THE MORNING STAR MINISTRIES LTD trading as TMS Ministries
128 City Road, London, EC1V 2NX, United Kingdom
Company number: 170505449
Email: info@tmsminis.com
Telephone: +27 84 373 8275